Frequently asked questions
HOW FAR IN ADVANCE SHOULD I BOOK MY APPOINTMENT?
We love when you reserve your future appointments with us with as much notice as possible. This helps to better ensure that we will be able to accommodate your schedule.
DO ALL APPOINTMENTS REQUIRE A DEPOSIT?
Not any longer!
All appointments require a credit card on file upon booking . This is to ensure the commitment of the client to the scheudled appointment time. Should you cancel or reschedule your appointment with less than 48hrs notice a charge of 50% of the services booked will be applied to the card on file.
Thank you for respecting our time
CAN I RESCHEDULE MY APPOINTMENT?
We would be more then happy to adjust your bookings with us when given 48 hours notice.
WHAT IF I AM RUNNING LATE?
We love when you call us with the estimated time of arrival so that we may do our best to accommodate you.
Please note that if you exceed more than 15 minutes past your scheduled appointment time that you may be rescheduled. We have other bookings after you and would hate to have their services severely interrupted.
DO YOU USE NON-TOXIC PRODUCT? WHAT DOES THAT MEAN?
Yes, we absolutely use non-toxic products that are safe and effective from start to finish during all services. We believe our clients deserve only the best therefore we source, research and test products before retailing them. If we don't use it ourselves we definitely won't be applying it to our clients hair or skin.
The term non-toxic means that there are no harmful chemicals or ingredients used that may cause allergic reactions or sensitivities from over-exposure. 100% non-toxic products are typically 100% biodegradable, and leave no residue on the hair or skin once rinsed with water. These products can be broken down by water ensuring anything that may be absorbed by the skin will not cause bodily harm. When the beauty industry uses terms like natural or organic they can trick you into thinking you are receiving a safe product. We do the extensive research so you don't have to. You can rest easy knowing we use only the best products for our clients and service providers.
HOW MUCH WILL MY SERVICE COST?
At Vocare we tailor every appointment to your specific hair needs, therefore pricing may vary and is subject to change. If you're a new Botanical Babe please see our new client page as it outlines our consultation process. We love getting to know you and want to keep your budget in mind. Please let your stylist know so we can better inform you during your consultation of what is possible within your price range.